Donation Refund Policy
We are grateful for your donation and support of our organization. Donations are normally nonrefundable but if you have made an error in making your donation or change your mind about
contributing to our organization please contact us. Refunds are returned using the original method of
payment. If you made your donation by credit card, your refund will be credited to that same credit
Automated Recurring Donation Cancellation
Ongoing support is important to enabling projects to continue their work, so we encourage donors to
continue to contribute to projects over time. But if you must cancel your recurring donation, please
notify us immediately.
1. What Information Do We Collect?
When you visit our Web site you may provide us with two types of information: personal
information you knowingly choose to disclose that is collected on an individual basis and
Web site use information collected on an aggregate basis as you and others browse our Web
2. Personal Information You Choose to Provide
We may request that you voluntarily supply us with personal information, including your email
address, postal address, home or work telephone number and other personal information
for such purposes as correspondence, placing an order, requesting an estimate, or
participating in online surveys. If you choose to correspond with us through email, we may
retain the content of your email messages together with your email address and our
responses. We provide the same protections for these electronic communications that we
employ in the maintenance of information received by mail and telephone.
3. Web Site Use Information
Similar to other commercial Web sites, our Web site may utilize a standard technology called
'cookies' (see explanation below, 'What Are Cookies?') and Web server logs to collect
information about how our Web site is used. Information gathered through cookies and Web
server logs may include the date and time of visits, the pages viewed, time spent at our Web
site, and the Web sites visited just before and just after our Web site. This information is
collected on an aggregate basis. None of this information is associated with you as an
4. How Do We Use the Information That You Provide to Us?
Broadly speaking, we use personal information for purposes of administering our business
activities, providing customer service and making available other products and services to
our customers and prospective customers. Occasionally, we may also use the information we
collect to notify you about important changes to our Web site, new services and special offers
we think you will find valuable. The lists used to send you product and service offers are
developed and managed under our traditional corporate standards designed to safeguard the
security and privacy of our customers' personal information. You are allowed at any time to
notify us of your desire not to receive these offers.
5. What Are Cookies?
Cookies are a feature of Web browser software that allows Web servers to recognize the
computer used to access a Web site. Cookies are small pieces of data that are stored by a
user's Web browser on the user's hard drive. Cookies can remember what information a user
accesses on one Web page to simplify subsequent interactions with that Web site by the same
user or to use the information to streamline the user's transactions on related Web pages. This
makes it easier for a user to move from Web page to Web page and to complete commercial
transactions over the Internet. Cookies should make your online experience easier and more
6. How Do We Use Information We Collect from Cookies?
We use Web site browser software tools such as cookies and Web server logs to gather
information about our Web site users' browsing activities, in order to constantly improve our
Web site and better serve our customers. This information assists us to design and arrange our
Web pages in the most user-friendly manner and to continually improve our Web site to better
meet the needs of our customers and prospective customers.
Cookies help us collect important business and technical statistics. The information in the
cookies lets us trace the paths followed by users to our Web site as they move from one page
to another. Web server logs allow us to count how many people visit our Web site and
evaluate our Web site's visitor capacity. We do not use these technologies to capture your
individual email address or any personally identifying information about you.
7. Notice of New Services and Changes
Occasionally, we may use the information we collect to notify you about important changes
to our Web site, new services and special offers we think you will find valuable. As our
client, you will be given the opportunity to notify us of your desire not to receive these offers
by clicking on a response box when you receive such an offer or by sending us an email
8. How Do We Secure Information Transmissions?
When you send confidential personal credit card information to us on our Web site, a secure
server software which we have licensed encrypts all information you input before it is sent to
us. The information is scrambled en route and decoded once it reaches our Web site.
Other email that you may send to us may not be secure unless we advise you that security
measures will be in place prior to your transmitting the information. For that reason, we ask
that you do not send confidential information such as Social Security or account numbers to
us through an unsecured email.
9. How Do We Protect Your Information?
Information Security. We utilize encryption/security software to safeguard the confidentiality
of personal information we collect from unauthorized access or disclosure and accidental
loss, alteration or destruction.
Evaluation of Information Protection Practices. Periodically, our operations and business
practices are reviewed for compliance with corporate policies and procedures governing the
security, confidentiality and quality of our information.
Employee Access, Training and Expectations. Our corporate values, ethical standards,
policies and practices are committed to the protection of customer information. In general,
our business practices limit employee access to confidential information, and limit the use
and disclosure of such information to authorized persons, processes and transactions.
10. How Can You Access and Correct Your Information?
You may request access to all your personally identifiable information that we collect online
and maintain in our database by emailing us using the contact form.
11. Do We Disclose Information to Outside Parties?
We may provide aggregate information about our customers, sales, Web site traffic patterns
and related Web site information to our affiliates or reputable third parties, but this
information will not include personally identifying data, except as otherwise provided in this
12. What About Legally Compelled Disclosure of Information?
We may disclose information when legally compelled to do so, in other words, when we, in
good faith, believe that the law requires it or for the protection of our legal rights.
13. Permission to Use of Materials
The right to download and store or output the materials in our site is granted for the user's
personal use only, and materials may not be reproduced in any edited form. Any other
reproduction, transmission, performance, display or editing of these materials by any means
mechanical or electronic without the express written permission of the Company is strictly
prohibited. Users wishing to obtain permission to reprint or reproduce any materials
appearing on this site may contact us directly.